A budtender that never sleeps.
An AI budtender for WhatsApp, LINE, Telegram, and Discord that knows your menu, speaks your customers' language, and places orders — 24 hours a day, in the apps your customers already use.
A sales rep in the apps your customers already use.
BUDTENDR is an AI budtender that runs inside the messaging apps your customers already have on their phones — WhatsApp, LINE, Telegram, and Discord. Customers message your shop and the bot answers like a trained staff member: recommending products, quoting delivery, and placing the order. It is connected to your menu, configured in your voice, and on duty every minute of every day. For delivery riders and live tracking without your own stack, many shops also use our partner Doob Delivery — separate signup, often planned on the same call.
On every channel
Works on WhatsApp, LINE, Telegram, and Discord. No app to install, no login, no checkout funnel — customers message your shop the way they already message anyone else.
Knows your menu
Live product catalogue from your website, POS, or a simple spreadsheet. Search by name, effect, price, category, or THC%. Sends product photos when the customer asks.
Places the order
Confirms the address, quotes the delivery fee by actual driving distance, relays your payment instructions, and places the order in your existing system. Forwards your tracking link when you have one — or pair with Doob Delivery for dispatch and live status.
From first message to confirmed order in under a minute.
The bot uses an advanced language model with direct access to your menu, your address book, your delivery zones, and your order system. It does not follow a fixed script — it interprets each customer's intent and takes the appropriate action.
Customer messages your shop
On WhatsApp, LINE, Telegram, or Discord — whichever channel they prefer. They can ask anything: product questions, recommendations, delivery enquiries, a new order, or an order status check (from your site or delivery partner).
The bot understands the request
Interprets the message in any language, draws on conversation context, recalls prior orders, and asks a clarifying follow-up only when information is missing.
Searches your live menu
Pulls stock directly from your POS or CSV. Only recommends in-stock items. Sends a product photo on request.
Quotes an accurate delivery fee
Asks for the customer's address (or accepts a shared location pin), validates it against your service area, calculates driving distance, and returns a fee from your pricing schedule. Shops on Doob Delivery can align zones and riders with the same rules you give us here.
Verifies age and confirms the order
If your jurisdiction requires it, the bot collects date of birth before completing the sale and blocks underage customers according to your house rules.
Places the order in your system
The order lands in your existing order management system or POS — exactly as if a staff member entered it manually. BUDTENDR does not host tracking: if your site has a tracking link, the bot forwards it. No tracking page yet? Ask about Doob Delivery for riders and live delivery status alongside chat sales.
What it actually does.
More than a scripted chatbot. BUDTENDR is an AI agent with access to real tools — it can look up products, calculate distances, validate addresses, place orders, and decide what action to take based on the conversation.
24/7 availability
Responds in seconds at any hour, during peak periods, or when staff are unavailable.
Multilingual
Replies in the language the customer wrote in — Thai, English, Russian, Hebrew, French, German, Chinese, and many more.
Multi-channel
Works on WhatsApp, LINE, Telegram, and Discord. Launch on the channel your customers use most; add others later.
Live menu search
Stock-aware product search by name, category, effect, price range, or THC%. Will not recommend out-of-stock items.
Product photos on request
When a customer asks for an image, the bot sends the actual product photo directly into the conversation.
Address validation
Accepts typed addresses or shared location pins. Validates against your delivery area before quoting a price.
Accurate delivery quotes
Pricing based on actual driving distance, not straight-line radius. The quote matches the route your driver will take. Use your own fee table or coordinate with Doob Delivery for dispatch.
Age verification
Optional date-of-birth check before any sale. Underage customers are automatically blocked according to your policy.
Remembers customers
Recalls names, prior orders, and saved addresses. Returning customers can re-order in under 30 seconds.
Live order status
When your website or delivery partner exposes status, the bot retrieves it live on every request — never stale. BUDTENDR does not run tracking infrastructure; without your own link, Doob Delivery is the usual add-on.
Configurable tone
Professional, casual, or anywhere in between. Custom greeting, sign-off, language rules — the personality matches your shop's brand.
Human handoff
When a customer asks for a human or the bot encounters an out-of-scope request, it pauses and notifies your staff. Stays paused until released.
Your shop control panel.
Every shop gets a secure dispensary portal — the same web app we use to run your bot, scoped to your shop only. You sign in with email and password. The portal is for day-to-day control: bot on/off, WhatsApp pairing, live stats, and billing. Menu, voice, delivery rules, and integrations are loaded from your onboarding pack and updated by our team when you request changes — not edited in the portal today.
In your portal
- Sign in — email + password (one account per shop)
- Bot power — turn the bot ON or OFF instantly
- Reconnect WhatsApp — pairing QR when linking or after a drop (auto-refreshes)
- This week — WhatsApp status, messages, customers, orders, handoffs, last activity
- Billing — monthly fee, paid-through date, status, how to pay (+ PromptPay QR if configured)
- Alerts when your bill is due soon, overdue, or your account is suspended
Configured for you
Set from your onboarding form — we apply and maintain these on our side.
Need a change? Email hello@budtendr.xyz — we update config and restart your instance.
› Dispensary portal — matches live app layout
Green Coast Cannabis
activeWhatsApp budtender — status & monitoring
The bot is ON and answering customers on WhatsApp.
Scan with WhatsApp → Linked devices to reconnect your bot.
This panel auto-refreshes.
This week
Billing
PromptPay: scan the QR below Account: Green Coast Cannabis Co., Ltd. Reference: BUDTENDR + your shop name
Access after go-live.
We create your portal login when your bot is provisioned — usually the same email as your onboarding primary contact. You sign in at the URL we send you (no app install). At launch, open the portal and scan the Reconnect WhatsApp QR from the SIM phone (WhatsApp → Linked devices). The pairing block only appears while a code is active; stats and billing are always on the same page.
Three ways to integrate.
These three modes describe how the bot connects to your menu and order system. They are independent of channel — your chosen mode works the same way whether customers reach you via WhatsApp, LINE, Telegram, or Discord.
POS
+ Website
- Live menu and stock from your POS
- Orders placed in your existing system
- Customer records kept in sync
- Forwards your site's tracking link
- Or Doob Delivery for delivery + live tracking
- End-to-end with no double entry
POS
only
- Live menu and stock from your POS
- Orders routed to your staff
- Manual dispatch on your side — or Doob Delivery
- No website tracking link — Doob Delivery is the common path
- Same customer experience, lighter back-end
Chat
only
- Menu provided via CSV (template supplied)
- Updated on a schedule that suits you
- Orders forwarded to your staff
- Add Doob Delivery when you need riders and tracking
- Fastest to launch — typically days, not weeks
- Upgrade path to POS integration any time
BUDTENDR handles chat sales and menu intelligence. Doob Delivery is our delivery partner for shops that want riders, zones, and customer-facing tracking — separate product, often signed up together.
All setup handled in-house.
You do not need to write or configure anything yourself. We handle the integration, configure the voice, load your menu, set delivery rules, and test the bot thoroughly before go-live. You provide the information; we deliver the working bot. Everything required is covered in the onboarding pack we send after our initial call.
Your shop. Our technology.
BUDTENDR is not a marketplace. We do not sit between you and your customers. The bot is a tool that operates on your behalf — your customers remain yours, your data remains yours, your brand remains yours.
You own it all.
- Your customer relationships — every contact, every order, every conversation.
- Your messaging accounts — the bot runs on your WhatsApp, LINE, Telegram, or Discord.
- Your brand voice — configured to your shop's character, not ours.
- Your pricing and menu — we never set prices and never apply a mark-up.
- Your delivery network — internal drivers, Doob Delivery, or another third party, entirely your choice.
- Your existing tracking link, where applicable — the bot forwards it; without one, Doob Delivery is the usual partner for live status.
- Full control — pause individual conversations or the entire bot at any time.
We run it.
- Channel connections and uptime — kept active around the clock.
- The AI model, prompt tuning, and ongoing improvements.
- Catalogue sync from your POS or CSV.
- Integration with your order system and address/distance services.
- Tone configuration, language settings, and house rules.
- Age-verification logic, compliance rules, and refusal handling.
- Monitoring, error handling, and ongoing support.
Why it works.
Three structural reasons messaging-based ordering outperforms other channels for cannabis retail. Each reflects how customers already behave.
Customers buy where they already chat
Most customers prefer not to install an app, create an account, or work through a checkout funnel. They prefer to send a message. Meeting them on the platforms they already use removes every step between intent and order.
A 24/7 sales channel never misses an order
Late-night enquiries, peak periods, staff absences — none of these affect the bot. It responds in seconds, every time. Orders that would otherwise be missed are captured and processed.
Serves every customer in their own language
Recruiting multilingual staff is expensive; hiring fluent speakers for every language your customers use is impractical. The bot responds in any language the customer writes in — at the same speed and quality, at any hour.
Ready to add a 24/7 budtender to your shop?
Pricing depends on your message volume, your chosen channels, and which deployment mode suits your setup. We will quote on a brief call once we understand your shop. Send a short message and we will reply within one working day with a slot for a 20-minute call.